Desktop support level 2 salary A desktop engineer maintains and troubleshoots the existing computers, laptops, security, and servers within their organization's network. They install, configure, and troubleshoot the computers, as well as all other applications and printers, to keep them at optimum performance. This is a very hands-on career that frequently requires the individual to respond to urgent requests and help individuals face to face; some travel may also be required.
This type of career typically requires, at minimum, a high school diploma; a bachelor's degree in computer science or software engineering is typically preferred. Many times, education can be substituted with experience, additional certifications, and specialized training with different brands and desktop platforms. A strong background in information technology and proficiency in all of the Windows platforms is required.
Someone seeking this job title must have very strong written and verbal communication skills, as well as technical problem-solving skills. Some light programming, Microsoft Office, anti-virus, and network security experience or education can also be seen as an advantage.
This type of career typically requires, at minimum, a high school diploma; a bachelor's degree in computer science or software engineering is typically preferred. Many times, education can be substituted with experience, additional certifications, and specialized training with different brands and desktop platforms. A strong background in information technology and proficiency in all of the Windows platforms is required.
Someone seeking this job title must have very strong written and verbal communication skills, as well as technical problem-solving skills. Some light programming, Microsoft Office, anti-virus, and network security experience or education can also be seen as an advantage.
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